- What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared
- What choices are available to you regarding the use of your data
- The security procedures in place to protect the misuse of your information
- How you can correct any inaccuracies in the information
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to make a payment.
If you choose to utilize the SmartHub payment option, you will be directed to a separate, secure website. The information you provide within the SmartHub website will only be used to process your payment unless you choose the option to be contacted for specific purposes (eg. Outage notification).
Your Access to and Control Over Information
You have the right to contact West Central Electric Cooperative and request the following data in regards to your privacy and the use of this website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via the website through the SmartHub link, your information is protected both online and offline.
Wherever sensitive information is collected (such as credit card data), that information is encrypted and transmitted through the SmartHub website in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While encryption is used to protect sensitive information transmitted online, your information offline is also protected. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Interaction with Children
This website offers educational content to children under the age of 13. No personally identifiable information is collected unless they submit a contact request via the website.
This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.